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How 288bat Handles Your Personal Information

This privacy policy sets out exactly what data 288bat collects when you open an account, make a deposit through JazzCash, Easypaisa or Raast, or contact our support team — and what we do with it.

Account data protectionJazzCash, Easypaisa, Raast payment dataCookie and device dataYour rights to access and correctionHow to contact us about your data
288bat How 288bat Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a privacy concern, our support team handles these requests directly. Send your request through live chat or email and include your registered account number so we can verify your identity before acting on the request. We aim to acknowledge data queries within a reasonable period and will keep you updated on the status.

Live Chat Open the chat widget from your account dashboard and select the privacy or account-data option to reach us directly.
Email Support Email your data request with your registered account number and a brief description of what you need. We respond to privacy queries via email.
Account Help Centre Log in to your account and navigate to the help section to find the data-request form, which goes straight to the right team.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

288bat applies a set of consistent practices to keep your personal information handled responsibly. Here is what that looks like in practice across the four areas that matter most to your account security and privacy.

Data Security Your account is protected with SSL encryption across login, deposit and withdrawal flows. We store personal data only on secured servers and access is restricted to staff who need it to operate your account.
Cookie Use We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.
Data Retention We retain your account data for as long as your account is active and for a period afterwards as required by applicable rules. When you close your account, we follow the applicable retention schedule before deletion.
Third-Party Sharing We do not sell your personal data. We share data only with payment processors like JazzCash, Easypaisa and Raast to complete transactions, and with service providers who support the platform under strict data agreements.

Your Privacy Questions, Addressed Directly

These are the questions we hear most often about how 288bat handles personal data. If your question is not here, reach us through live chat or the email address in your account dashboard.

We collect your name, contact number and email at registration. During deposit or withdrawal via JazzCash, Easypaisa or Raast, we record transaction references to reconcile your wallet with your account.

No. Your PIN stays inside your own wallet app. We only receive a transaction reference number from the payment processor to confirm a deposit or match a withdrawal to your account.

Yes. Send a data-access request via live chat or email with your registered account number. We will verify your identity and provide the data held on your account within a reasonable period.

Submit a correction or deletion request through the help section of your account or via email. We will review what we can update or remove based on applicable rules and your account status.

Only with payment processors needed to complete your JazzCash, Easypaisa or Raast transactions, and with platform service providers under data agreements. We do not sell or rent your personal information.

We retain data for a period after account closure as required by applicable rules. Once that period ends, we follow our deletion schedule. You can ask our support team about the timeline for your specific account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.